What’s a feature prioritization matrix and how can product teams leverage it to make better product decisions? These are the key questions we cover in the article. We also look at: The reasons to use a feature prioritization matrix. How to develop your own prioritization matrix. Prioritization mistakes to avoid. …

I’m saying RIP to heuristic evaluations. — UX has progressed to the point where usability heuristics are widely ingrained into our collective practice. Nowadays, we factor these principles into our solutions with much less conscious effort. The traditional heuristic evaluation often no longer leads to the same level of dramatic, business-changing insights. As UX practitioners, we have…

Any savvy SaaS owner or product manager should have a roster of product survey questions to draw from when gathering valuable data. In this article, we’re going to set you up for success with a whopping 20 ideas to draw from and use in your own SaaS. …

This article was originally published on the Peoplemade blog in March 2023. Usability testing (or user testing) is an evaluative user research method. It’s specifically helpful when understanding if the UX design (user experience) “works” — can a human comprehend the information and complete goal-oriented tasks within acceptable limits? Usability…

Usability testing is a technique used in user-centered design to evaluate a product by testing it on real users. This helps you understand how your users experience the designed product/feature etc. Usability testing collects qualitative data through exploration of how our target audience interacts with your product/feature. This article gives…

Currently, I work as a Lead UX Researcher at Nordhealth. Located in Helsinki, Finland. As the Lead UX Researcher, I’m setting up the UX Research department, crafting protocols, and templates to improve our UX Research practices. I also mentor junior/medior UX researchers in their journey to becoming better UX Researchers. …

This post highlights some lesser-known high-value UX Research resources to inspire and enlighten you today and in the future. — As a UX Researcher, you’re constantly researching. Sure, you’re known for researching user behavior and user experiences, but of course you also devote yourself to staying current on your craft. This means constantly reading up on novel research tools, trends and other updates.

Use this simple UX framework template to deliver great experience to your customers. Select what is doable and applicable to the product/problem/feature. Simplify. Overview First, carefully and strategically pick out what pieces of information are the best starting points for organising your thinking. Ask questions: Why are we doing this? What…

User Research can often be overlooked when there are no dedicated champions in an organization. It is especially not an easy task to be the only UXR champion when you are a team of one. I have been in many situations where I solely had to defend UX Research’s value…

The Research Plan Canvas is designed to help you ask the right questions prior to accepting and starting a research project. It also serves as your project’s north star that you align on with your team (Download it for free). How to use the Canvas Download the Canvas and then upload it to a digital…